All customers must agree to our terms and conditions before placing an order.
All purchases from Sew Krafty Sanaa are FINAL SALE
Once an order has been placed it cannot be CANCELED Under Any Circumstance.
For order status please refer to our "Shipping and Handling" timeframes below. Please do not submit inquiries for order status updates if our processing time has not expired. We will address order status inquires once our timeframe has expired and not before.
When you receive your email confirmation with your download links attached you MUST upload and SAVE a copy of the linked file to your device. The e-mail linked file will only be active for thirty (30) days. Once the email expires we will not be able to resend the file or reactivate the email link. Please SAVE a copy of the file or you will lose access to the product permanently.
Shipping and Handling
***SHIPPING & HANDLING TIMES ARE DELAYED***
DUE TO EXCESSIVE AMOUNTS OF ORDERS THE PROCESSING TIME FOR ORDERS TO BE FULFILLED AND SHIPPED IS EXTENDED ADDING APPROXIMATELY TWO (2) DAYS TO NORMAL PROCESSING TIME. OUR APOLOGIES FOR ANY INCONVENIENCE.
SKS utilizes the shipping services of USPS. Those services will offer both domestic and international shipping options. All orders will receive a shipping confirmation email that will consist of a tracking number for your convenience.
**After your order has been processed**
-Regular shipping is through USPS Parcel Select 2-7 business days, Priority which takes 2-5 business days for delivery.
-Express shipping is 1-3 business days
-Shipping is through USPS Priority which takes about 7-15 business days for delivery.
All other countries
-International Shipping is through the first class which can take anywhere from 10-35 days to arrive. We also offer DHL Express for international orders for an extra charge of $25-$200 depending on the product you order and country. DHL Express delivers within 4-7 business days.
Once orders are delivered to the carriers we are not responsible for delays, missing, lost, or stolen packages. Priority Packages only come with $50 insurance. Additional Insurance for all purchases of $100 or more equal to the value of the purchase is an option. If you'd like to add insurance for full price on your package please send us an email prior to purchasing.
Customers are responsible for all shipping charges, including customs fees for some countries.
HANDLING TIMES (Business Days Only)
Handling time for all orders will be within 3-10 business days, except Cash Trays, which will be 10-12 business days. Planner Prep Service handling times are within 3-4 weeks (approximately 15-21 Business Days). If there is to be a delay in your order, SKS will contact you directly.
If any package is returned "undeliverable" or "return to sender" due to errors with the shipping address there will be an additional shipping fee charged to resend the package. Please ensure that you have listed your updated/correct shipping address on all orders. SKS is not liable for packages mailed to erroneous addresses.
While SKS does not accept returns, exchanges, or cancellations if there is a problem with your order please contact us immediately so that we may correct and replace all items associated with your purchase.
PLEASE DO NOT EMAIL FOR STATUS UPDATES WITHIN OUR NORMAL SHIPPING AND HANDLING TIMES
Cash Envelopes Sizing and Punches (see product details for exact measurements)
A7 measures approximately 3.5 x 5.15
A5, A6, and Personal measures approximately 3.5 x 7.5 (Made by SKS)
A6 vinyl measures 4.15 x 7 (Pre-made/punched)
A5 Vinyl measures 5.75 x 8.25 (Pre-Made/punched)
A7 size hole punch size is measured from the innermost ring at 19mm equal to one inch with there being a 1-inch space between all rings.
True A6 size hole punch size is measured from the innermost rings at 38mm equal to 1.5 inches.
Personal (MOST COMMONLY Called A6) size hole punch size is measured from the innermost rings at 51mm equal to 2 inches.
A5 size hole punch size is measured from the innermost rings at 70mm equal to 2.75 inches.